Departments: Campus Information & Visitor Relations

Campus Information & Visitor Relations (CIVR) is the central source for information about Boston University for the BU community and the general public. The main objective of the department is to enhance and improve internal communication at the University by gathering, organizing, and delivering basic institutional information. Through extensive contact with all segments of the University community (students, faculty/staff, alumni, parents) and the general public, the department actively promotes the University's public image. CIVR is responsible for ensuring that University-wide publications, including BU Facts, the Campus Map, the BU Directory, and the Calendar of University Events and a comprehensive record of Vice Presidents, Deans and Department Heads are kept entirely accurate and up to date. In addition, CIVR oversees the Announcements and “What’s Up” portion of the BU Today daily e-mail reaching over 30,000 community members.

The Boston University Information Center, staffed by CIVR Information Specialists, responds to over 100,000 inquiries each year from the BU community and the general public. Questions are answered in person, over the telephone, through online chat, and via AskUs@bu.edu. All inquiries from BU alumni regarding the Alumni Link are also handled at the Information Center. In addition, CIVR has an augmented role during special events that bring large numbers of visitors to campus, including Move-in Weekend, Parent’s Weekend and Commencement.

CIVR is responsible for coordinating the Warren Towers exhibit space, where different groups on campus can reserve a case for publicizing their events. Please visit the online reservation form to reserve space and to review guidelines.

CIVR manages tours of the Boston University Experience for faculty, staff, current students, and University guests. The BU Experience is a unique and compelling 25-minute one-of-a-kind multimedia presentation showcasing the University’s long-standing tradition of academic excellence and leadership for social change. Please visit the online reservation form to take a tour or to host a special event for your office or department.